WHY BERWINS

We’re not built like other
legal service providers.
We’re built around you

No two clients are the same, so neither is the combination of services we draw on. Where others don’t, we adapt our offering around you or your business. When trusted to make a real difference, we bring patience, empathy and doggedness to every case.

Care and quality typify The Berwins Way. We’re so committed to service of the highest level that we put our money where our mouth is. If you’re unhappy with the service you receive, tell us why and we’ll take 10% off our fees. We won’t challenge it, we’ll just do it and learn for next time.
OUR DIFFERENTIATORS

How we're
different

We only offer services which we know we can deliver better than anyone else. This means we can’t be everything to everyone, but we can excel at our specialisms.

We take the initiative to look at your personal and business needs from every angle, so we can predict where issues might arise further down the line. We call this approach Berwins 360, and it ensures we’re there for you in every eventuality.

Dialogue is crucial in every case we work. That’s why we give you the tools to tell us how we’re doing – not just at the end of a matter, but at any time – so we can keep improving.

We place care at the core of everything we do. That means we believe how we do things is just as important as what we do. Great service makes a difference and we do everything we can to ensure that's exactly what every client gets every time. If we fall short, you can invoke our no quibble Service Level Guarantee. 

OUR STORY

From humble beginnings, we’ve grown into a sector-leader with offices across the UK and clients around the world.

We’re proud of our longstanding Lexcel accreditation (the Law Society’s measure of excellence), our Investors in People status, our membership of STEP and CQS, and our place in the Legal 500 and Chambers and Partners directories.

We see our clients as people (you’d be surprised how few of our competitors do), with pressures and worries that we can help ease. Whether those stresses are caused by changes in relationships, work or home life, we act with empathy and professionalism to guide them through the necessary legal process as smoothly as possible. At our heart, we’ve always balanced our ambition with the responsibility we have to our clients. As we continue to grow we’ll never lose sight of this.

Berwins' head office, located at 2 North Park Road, Harrogate.

We’re proud of the communities where we live, work and serve. As a business we’re passionate about getting involved in good causes that are close to our heart and close to home.